TM Sweden AB jobb i Örebro

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Store Manager - Örebro

Butikschef
Läs mer Jan 24
We will be opening up our new Store in Örebro during spring 2023. This role offers the opportunity to lead up a whole team from ground up and establishing Tesla in a new area.
We offer:
A role with high level of autonomy that enables you to creatively develop your operations, requiring a large responsibility of self-evaluation and constantly seeking excellence
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with a brilliant and highly motivated team in one of the world’s most innovative companies
Ongoing training and development to help you grow as a manager and leader
A competitive compensation and benefits package

What You’ll Do
As a Store Manager at Tesla, you are a seasoned, strategic, and charismatic retail leader, responsible for overseeing and driving sales and delivery operations for your location in Örebro
Drive business performance & development: As a hands-on coach with strong business acumen you constantly seek improvement of performance. You drive, monitor and leverage KPI’s to ensure success, manage local operations and lead continuous development within your store. You spread awareness, create a sense of ownership, and inspire your entire team to reach our goals.
Champion your team: As Store manager you have the overall responsibility for the whole Store. We look to you to lead, build, and develop our brilliant Sales & Delivery team in Örebro. You recognize potential and are committed to continuously growing your people
Inspire first-class customer experiences: With a profound understanding of what a great customer journey looks like, you support the team in delivering excellence. You take on escalated customer cases and monitor trends to continuously improve our service
Lead through change: Tesla is an ever-changing, always fast-paced environment. We will challenge your ability as a leader every day, to support your team and deliver great results, no matter the change

What You’ll Bring
A strong people leader, with proven background managing teams within Retail Sales and operations. You engage, energize, and promote an inclusive team environment
Knowledgeable performance management – you have in-depth knowledge of sales processes and leverage this to coach your team. You are experienced in managing performance on a team and individual level
Entrepreneurial and analytical mindset with great understanding of the local market
Operational and strategic in your leadership, while always remaining hands-on
Experienced within change management, with the proven ability to lead and engage people through and beyond change
Ability to communicate effectively and respectfully. Fluent in English, Swedish skills are preferred, not a must
A valid Driver’s license (legally permitted to drive in Sweden)
Applications must be submitted online and contain an English CV

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Field Service Technician, Industrial Storage / Supercharging,

Elektrotekniker
Läs mer Okt 21
The Role
The Tesla Infrastructure team is looking to hire a Field Service Technician in the wider Örebro region to provide diagnostic support during the installation and servicing of our energy storage products and supercharging stations. This person will be travelling to sites as needed to perform maintenance, troubleshooting and repair issues at industrial facilities with cutting edge Tesla products that may be under construction or is already existing; knowledge of, and comfort with these types of facilities is a must. This person will also be responsible for developing the knowledge base to be used by both internal and external parties to troubleshoot issues. This person must have an engineering mind with a very hands on approach and a great customer and contractor interface. The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
Responsibilities
• Primary interface of our Network Operations Centres to authorized contractors who perform maintenance on Tesla’s stationary storage products.
• Oversee commissioning, service, testing, and verification actions performed by our service provider network, troubleshooting devices as well as entire industrial systems (Powerpacks). This will include guiding the work of construction trades such as electricians and professional disciplines such as engineers.
• Ensure service providers have access to the required hardware.
• Debug systems and perform remote diagnostics on field failures by reviewing data logged by energy storage devices.
• Develop processes and documentation for standard service actions.
• Recognize trends and patterns in field failures and feedback to the development team to drive future designs.
• Provide technical support in order to minimize system downtime, through day-to-day coverage of internationally distributed service cases.
• Work with engineering and manufacturing teams to ensure new issues are fully investigated and that countermeasures are in place.
• Regular collaboration with worldwide service teams to ensure consistent and stable global service operations.
• Continued development of the diagnostics knowledge base to be used for future troubleshooting.
• Travel to perform onsite root cause analysis.
• Availability for off-hours calls and work.
Requirements
• Minimum of 6+ years' experience as development, diagnostics or field support Technician. Additional experience in construction trades preferred.
• Strong ability to work and communicate effectively with external service providers.
• Strong ability to work and communicate effectively with her/ his team and peers within the engineering organization.
• The candidate should be a certified/licensed electrician in their country.
• The candidate should have a minimum of 3 years of experience working in Low and/or Medium Voltage electrical systems.
• Excellent written and oral communications skills in English and Swedish. Additional European languages a plus.
• Strong ability to be self-directed and work independently, with strong organization and documentation skills.
• Exceptional capacity for managing simultaneous activities and challenges.
• Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis.
• Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc.).
• Ability to read and interpret mechanical drawings and electrical schematics.
• Working knowledge in computer science (PERL, , python, C++, MATLAB) and mechatronic fields.
• Experience with environmental and safety requirements a plus.
• Experience in the energy industry preferred.

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